Want to Save Money on Your Monthly Internet Bill?

Could you use a HUGE discount on your monthly internet bill? Do you need new equipment (laptop, desktop computer, or tablet) for yourself or a family member? You might be able to take advantage of the Emergency Broadband Benefit (EBB) program.

• You could receive up to $50/month or $75/month discount on your monthly internet bill
• You could get a one-time discount of up to $100 for a laptop, desktop computer, or tablet
• Tens of millions of Americans are still eligible for the EBB program who have not yet applied

Who is eligible?

Have you experienced any of the following?

• Experienced a substantial loss of income since February 29, 2020 and had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers
• Have received SNAP/FreshEBT benefits
• Have been approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020, 2020-2021, or 2021-2022 school year
• Have received low-income housing (Section 8) assistance
• Received a federal Pell Grant in the current award year
• If you qualify (or already receive benefits from) the Lifeline program
• Have an income at or below 135% of the Federal Poverty Guidelines
• If you meet the eligibility criteria for a participating broadband internet service provider’s existing low-income or COVID-19 program

How to Apply

There are three ways to apply:

1. By visiting GetEmergencyBroadband.org

You DO NOT have to provide your Social Security Number (SSN) during the application process. 

2. Through a participating internet service provider’s website

Use this tool to find a participating broadband provider. Participating companies can help you with the application process.

3. By mail

Call (833) 511-0311 for a mail-in application or print an application (available in English and Spanish) and mail it to:

Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742

Note: If you’re applying through the FCC or by mail, there are two steps: 1) Application process 2) Finding a provider

If you’re applying directly through your provider, there is no 2-step process.

Here are the top five participating internet service providers

• AT&T: Offering fixed and wireless internet service
• Comcast: Offering fixed internet services
• Cox: Offering fixed internet service and devices
• T-Mobile: Offering fixed and wireless internet service along with devices
• Verizon: Offering fixed and mobile internet service

Here’s the difference between fixed and wireless internet

Frequently Asked Questions

“Will I receive a check every month to use toward my internet expenses?”

The funding for the EBB goes directly to internet providers. These providers will take $50 to $75 of peoples’ monthly internet bills if they qualify and apply for the EBB program. This means: you will not directly receive a check to pay for your internet bill. The discount will appear on your internet bill. If your monthly bill is lower than your discount, you WILL NOT receive money back. At that point, your internet bill will be $0.

“Do I still qualify if I split my internet bill with another family in my house?”

It’s important to note that there can only be one benefit per household. Use this household worksheet to determine your household’s eligibility for the EBB program. A household is a group of people who live together who share money—even if they’re not related. If you either don’t live together or you don’t share money, you are two or more households.

“I live in an apartment building. Do I qualify?”

Households with multi-unit dwellings (apartments, nursing homes, group homes) may be able to apply. A household can qualify because of eligible dependent children that meet the eligibility criteria (see “Who is eligible?” bullet points above).

“When will the EBB Program end?”

The EBB is a temporary program developed in response to the COVID-19 pandemic. The program will end once the program funds are exhausted, or six months after the Department of Health and Human Services (DHHS) declares an end to the pandemic—whichever comes first.

Participating internet providers must give households notice about the last date or billing cycle that the full benefit will apply to their bill (not date specific). Households will need to opt-in or request to continue broadband services with that same provider. If households don’t opt-in, the internet provider will automatically opt them out.

---

Reminder: If you’re already in the Lifeline program, you do not have to provide documentation to sign up for EBB. Upon signing up for EBB through the national verifier, a provider will see that the eligible participant qualifies.

Families across the country use broadband to work, learn, talk with their doctors, and manage their money. SaverLife families have had to pay more for and upgrade their broadband during the pandemic. Here at SaverLife, we know that the EBB is a vital program, and it’s critical that more families know that help is available.