Points not posting

Started by Brittny C.
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Brittny C.

Anyone else had an issue with points not posting after activities are complete?

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Ni S.

I had an issue with getting points from reading the article but everything else seems fine.

Deleted user

I'm honestly considering leaving after 3 weeks. Daily points don't seem to post unless I do them almost a full 24 hours later. The weird timing in the posting of my weekly savings is also a bummer since I keep missing out on the possible 3 weekly scratch-offs. And to top it all off, the account I would like to use for my savings is not link-able.

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Stacie S.

I’m presently having problems with that myself … it’s very frustrating and I’m not sure what you do about it

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Sabrina M.

Yes, it does not appear my points are accumulating at all. I have read the article of the day, completed my weekly budget/savings survey, and visit the site almost daily. I enjoyed the previous points program, and the opportunity to win at least once a week. I appreciate @saverlife for all they do for this community, and for assisting me with financial literacy. Hopefully, the points program can be tweaked somewhat to make it more user friendly and appealing once more.

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Chris R.

I'm still having issues with the $5 weekly deposit not posting.

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Kevin B.

Seems like there is just a delay in points being credited but they eventually show up

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Francheska D.

I never get points for logging my budget or saving $5 a week

Deleted user

I think that while points could eventually post with delay, it causes me to miss out on getting the max amount of 3 weekly scratchers. And while the scratchers are not everything in life, they are the reason fun reason why I'm committing to logging in daily to do activities.

Last week, after waiting several days for the weekly $5 savings points to post, I finally contacted support Saturday night in hopes to getting the points posted on Sunday and getting my 2nd scratcher. Support did not resolve until tonight (Monday night), so I missed out on last weeks points, and ta-da, it superseded this week's points.

Edit: reading my ticket submission, this is what support said "the points for the $5.00 deposit is calculated on Monday 12 PM PST." Armed with this clear information, I'm going to keep going. Since this week's points are already accounted for, the deposit I make this week should earn points next week and so on.

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Priscilla A.

I find it helps if you do a task and go straight back to the dashboard each time- also my points do not show up on mondays but they come in eventually-

Deleted user

I think that while points could eventually post with delay, it causes me to miss out on getting the max amount of 3 weekly scratchers. And while the scratchers are not everything in life, they are the reason fun reason why I'm committing to logging in daily to do activities.

Last week, after waiting several days for the weekly $5 savings points to post, I finally contacted support Saturday night in hopes to getting the points posted on Sunday and getting my 2nd scratcher. Support did not resolve until tonight (Monday night), so I missed out on last weeks points, and ta-da, it superseded this week's points.

Edit: reading my ticket submission, this is what support said "the points for the $5.00 deposit is calculated on Monday 12 PM PST." Armed with this clear information, I'm going to keep going. Since this week's points are already accounted for, the deposit I make this week should earn points next week and so on.

Well, it is now the Monday (almost end of day) after I posted this and I did not get the points for my $5 deposit. This deposit is also not reflected inn my Race to 100 amount, so I guess a "read" of my account has not been been completed since mid late week although it does show the correct bank amount under My Account … I'm tired; it's not something worth checking in daily for points. I think I'll stick around to end of Race to 100 and then say goodbye to SaverLife.

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Jennifer R.

Anyone else had an issue with points not posting after activities are complete?

YES!! not receiving points for reading daily article. They should include a confirmation button that registers the page visit and read time. I’ve cleared my cookies, rebooted my phone, logged back into the site and points are still showing the same tally before reading the article. I’m also not a fan of not having a log that shows full history of our activity.

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Alison D.

I thought it was just me. Yesterday I read the daily article and when I logged on today it just showed the points. Previously I never knew when the points were posted.
It would be great if was immediately so you could earn enough points for the scratch off. Hope they work on that.

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Ann J.

When I do get points, I have no idea what they are for. I've never received points for linking my account, which I re-do almost daily. At least the balance is correct, but not the Race to l00 amount. Tonight when I opened the website it said I am receiving l5 points for reading today's article. I hadn't read anything. When I went to read an article, Read Article of the Day is already checked off and I can't access it. When I looked back at my dashboard I saw that I had received 45 more points. That's nice, but I have no idea what they are for. I'm still owed 350 points. I'm lucky if I get to do Scratch and Save once a week.
This chaos is starting to become very disturbing.

Deleted user

I had this same issue yesterday. But today I received my $10 reward for the savings challenge

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